Answers to Frequently Asked Questions

 

+ Is there a dress code for the park?

Appropriate swimwear is required and subject to park approval. No jeans, pants with rivets, belts, buckles, or chains are allowed in the pools or on the slides and games. Riders are also not permitted to wear sunglasses and/or water shoes on the slides.

+ Are swim masks or goggles permitted?

Yes, swim masks and goggles are permitted. Goggles are also available for purchase at our store.

+ What if there is bad weather?

Unfortunately, no refunds or rain checks will be given due to inclement weather. If lightning is detected within a certain radius of the park, park guests will be asked to stay out of the water for safety reasons until the weather has cleared.

+ Do attractions ever close?

It is possible for attractions to be closed due to mechanical or technical difficulties, or inclement weather (including lightning, strong wind or heavy rain). Refunds are not available due to closure of attractions for any reason; however, we make every effort to ensure the attractions are open for our guests enjoyment.

+ How much is parking?

Parking is available in our designated parking lot across from the park for $30.00 pesos per vehicle.

+ Is the water heated?

Yes, our large pools are heated to keep the water to a comfortable level.

+ If I am not going to ride, do I still have to pay to enter the park?

Yes. All guests entering the park must purchase an admission ticket.

+ Do you search bags upon entry?

Yes. For guest safety and to ensure proper items are being brought inside the park, our staff at the main gate may inspect bags, totes and purses.

+ Does Aqua-World Cabo offer any birthday packages or group discounts?

Yes for birthday parties, we offer all day access to the park. Please check the Birthday Party section of our website for more information.

+ Can I bring towels inside the park?

Yes, Aqua-World Cabo permits its guests to bring their own towels. We also offer towels in our retail store.

+ What forms of payment do you accept?

Aqua-World Cabo accepts cash, MasterCard, and Visa. Please note some food and snack vendors are Cash Only.

+ Do you require children to wear swim diapers?

Yes, it is required that our little guests age 2 and under wear swim diapers if entering a pool. If you did not bring swim diapers we offer them in our store. Please be considerate of other guests by taking your children on frequent bathroom breaks and checking their swim diapers often.

+ Do you have shaded seating areas?

We have many tables, umbrellas and lounge chairs throughout the park. They are available on a first come, first serve basis. We also offer private cabanas at an extra cost.

+ What are your hours?

We are open Friday, Saturday and Sunday, from 10:30 AM to 5:30 PM.

+ How do I get to Aqua-World Cabo?

Aqua-World Cabo is located on the corner of Blvd. Constituyentes and Camino Real. The site is just a block from Tabasco Beach and approximately 45 minutes from San Jose del Cabo International Airport.

FROM SAN JOSE DEL CABO

Head SW on Carr. Transpeninsular/San José del Cabo-Cabo San Lucas/México 1.

Turn left onto Blvd. Constituyentes (signs for Playa Cascada).

The park will be located on the left-hand side.

FROM DOWNTOWN CABO SAN LUCAS

Head north on Lázaro Cárdenas.

Turn right onto Blvd. Constituyentes.

The park will be located on the left-hand side.

+ Do you sell towels and sunscreen?

Yes, there is a retail store at the park. Towels, swimsuits, flip flops, sunglasses, suntan lotion and other items are available for purchase.

+ Are lockers available to rent?

Yes, lockers are available for rent. Locker rentals are $150 pesos plus a $100 peso deposit fee. The deposit is refunded when the locker key is returned.

+ Can I bring my own food and drinks?

Food, beverages and coolers may NOT be brought inside the park. However baby formula and food or beverage for specific medical reasons are permitted. Keep in mind Glass containers are never allowed inside the park. Our guests booking a birthday party with us may also be permitted to bring their own birthday cakes snacks and piñatas. Contact us for more details.

+ Are food and drinks available for purchase?

Yes, The Aqua-World Cafe serves hot dogs, chicken fingers, pizza, beverages, ice cream and more. Different food stands are located throughout the park offering a variety of delights including frozen coffee, Icee brand drinks, churros, snow cones, popcorn, etc.

+ Are alcoholic available for purchase?

Yes, We offer an array of adult beverages including margaritas, pina coladas, strawberry daiquiris and beer. Must be 18 or older and have an official identification proving your age to be served.

+ Am I allowed to bring floats from home (ex: children’s arm floats or inflatable tubes)?

You can bring your own life jackets or personal floatation devices. Swimsuits with built in flotation devices are also acceptable. However, we do not permit inflatable tubes or inflatable toys. We do offer a large selection of inflatable toys for purchase in our gift shop.

+ Can I leave the park and re-enter throughout the day?

Yes you may exit the park and re-enter. Please make sure to get a hand stamp at the exit if you are planning on re-entering the park. Re-entry is only valid on the day of the original ticket purchase.

+ Are there height restrictions or age requirements?

Riders must be at least 42 inches to ride Slip N Slide, Drop Kick, and Three Lane attractions.

Children under the age of 15 are not allowed to enter the park without adult supervision.

Alcoholic beverages are only served to our guests 18 and older with a valid identification.

+ Are strollers permitted?

You may bring in your strollers. Designated stroller parking is not available.


Don’t forget to check out our Services & Facilities and Park Rules for more information.